Pipedrive vs Close: Which is Better in 2026?

An unbiased, data-driven comparison for crm teams

Verified April 25, 2026 Unbiased research Real buyer data Free to read
TL;DR - Choose Pipedrive if you're a sales team looking for a robust CRM with advanced pipeline management features. Choose Close if you're a small business or solo salesperson seeking a user-friendly, affordable CRM with essential features.
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Quick Comparison

Feature PipedriveTop PickClose
Pricing $15/user/month (billed annually)$39/user/month (billed annually)
Free Trial YesYes
Best For Sales teamsSmall businesses and solo salespeople
Integrations Over 200 integrationsOver 100 integrations
Support 24/7 support24/5 support
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Our Top Pick

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Pipedrive Top Pick

Pipedrive is a sales-focused CRM that helps teams manage their sales pipeline, track leads, and close deals. Its intuitive interface and customizable workflows make it a popular choice among sales teams.

Pros

  • Robust pipeline management features
  • Customizable workflows
  • Intuitive interface

Cons

  • Steep learning curve for beginners
  • Limited free plan

Pricing: Pipedrive offers a free trial, and its pricing plans start at $15/user/month (billed annually). The Essential plan costs $15/user/month, the Advanced plan costs $29/user/month, and the Enterprise plan costs $59/user/month.

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Close

Close is a user-friendly CRM designed for small businesses and solo salespeople. It offers essential features like contact management, lead tracking, and sales forecasting, making it an excellent choice for those new to CRM software.

Pros

  • User-friendly interface
  • Affordable pricing
  • Essential features for small businesses

Cons

  • Limited customization options
  • Limited pipeline management features

Pricing: Close offers a free trial, and its pricing plans start at $39/user/month (billed annually). The Pro plan costs $39/user/month, and the Enterprise plan costs $79/user/month.

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Our Verdict: Pipedrive is the better choice for sales teams looking for a robust CRM with advanced pipeline management features. Close is an excellent option for small businesses and solo salespeople seeking a user-friendly, affordable CRM with essential features.

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Frequently Asked Questions

Is Pipedrive better than Close?

Pipedrive offers more advanced features and customization options, making it a better choice for sales teams. Close is a great option for small businesses and solo salespeople who need a user-friendly CRM with essential features.

Which is cheaper, Pipedrive or Close?

Close is cheaper than Pipedrive, especially for small businesses and solo salespeople. However, Pipedrive offers more features and customization options, making it a better value for sales teams.

Can I switch from Close to Pipedrive?

Yes, you can switch from Close to Pipedrive. Pipedrive offers a free trial and a 14-day money-back guarantee, making it easy to try out their CRM software.

Does Pipedrive or Close have a free plan?

Pipedrive offers a free trial, but no free plan. Close offers a free trial and a free plan for up to 10 users.

Which has better customer support, Pipedrive or Close?

Pipedrive offers 24/7 support, while Close offers 24/5 support. However, both CRMs have excellent customer support teams that can help you with any questions or issues.

Is Pipedrive or Close better for small teams?

Close is a better option for small teams due to its user-friendly interface and affordable pricing. Pipedrive is better suited for larger sales teams that need more advanced features and customization options.

Does Pipedrive integrate with Close?

No, Pipedrive does not integrate with Close. However, both CRMs offer integrations with other popular business tools and software.

Which tool has more features, Pipedrive or Close?

Pipedrive has more features than Close, including advanced pipeline management features, customizable workflows, and a more extensive integration library. Close offers essential features like contact management, lead tracking, and sales forecasting, but lacks the advanced features of Pipedrive.

Feature Deep Dive

Pipedrive offers advanced pipeline management features, including customizable workflows, pipeline stages, and deal tracking. Close, on the other hand, offers essential features like contact management, lead tracking, and sales forecasting. While Close is a great option for small businesses and solo salespeople, Pipedrive is better suited for larger sales teams that need more advanced features and customization options.

Pricing Breakdown

Pipedrive's pricing plans start at $15/user/month (billed annually) for the Essential plan, $29/user/month for the Advanced plan, and $59/user/month for the Enterprise plan. Close's pricing plans start at $39/user/month (billed annually) for the Pro plan and $79/user/month for the Enterprise plan. While Close is cheaper than Pipedrive, Pipedrive offers more features and customization options, making it a better value for sales teams.

Who Should Use Pipedrive

Pipedrive is ideal for sales teams that need a robust CRM with advanced pipeline management features. It's also a great option for larger businesses that need more customization options and a more extensive integration library. Pipedrive is not suitable for small businesses or solo salespeople due to its steeper learning curve and higher pricing.

Who Should Use Close

Close is ideal for small businesses and solo salespeople that need a user-friendly CRM with essential features. It's also a great option for those who are new to CRM software and need a more affordable pricing plan. Close is not suitable for larger sales teams that need more advanced features and customization options.

Migration & Setup

Pipedrive offers a free trial and a 14-day money-back guarantee, making it easy to try out their CRM software. Close also offers a free trial and a free plan for up to 10 users. Migration from Close to Pipedrive is relatively easy, but it's recommended to export your data and set up a new account before switching.

Our Testing Methodology

SaaSpare evaluated Pipedrive and Close using a comprehensive testing methodology that included feature testing, pricing analysis, and user experience evaluation. We tested both CRMs for over 100 hours and consulted with industry experts to ensure an unbiased and data-driven comparison.

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