Close vs Insightly: Which is Better in 2026?

An unbiased, data-driven comparison for crm teams

Verified April 26, 2026 Unbiased research Real buyer data Free to read
TL;DR - Choose Close if you're a sales team looking for a user-friendly, feature-rich CRM with excellent customer support. Opt for Insightly if you're a small business or solo entrepreneur with limited budget and need a basic CRM with project management features.
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Quick Comparison

Feature CloseTop PickInsightly
Pricing $65/user/month (billed annually)$29/user/month (billed annually)
Free Trial YesYes
Best For Sales teamsSmall businesses and solo entrepreneurs
Integrations Over 100 integrationsOver 50 integrations
Support 24/7 customer supportLimited customer support
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Our Top Pick

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Close Top Pick

Close is a cloud-based CRM designed specifically for sales teams, offering a user-friendly interface, robust features, and exceptional customer support.

Pros

  • User-friendly interface
  • Robust features
  • Excellent customer support

Cons

  • Limited customization options
  • Expensive for large teams

Pricing: Close offers a free trial, and then it's $65/user/month (billed annually) for the Pro plan, $95/user/month (billed annually) for the Business plan, and $125/user/month (billed annually) for the Enterprise plan.

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Insightly

Insightly is a cloud-based CRM and project management tool designed for small businesses and solo entrepreneurs, offering a basic CRM with project management features.

Pros

  • Basic CRM features
  • Project management features
  • Affordable pricing

Cons

  • Limited customization options
  • Outdated interface
  • Limited customer support

Pricing: Insightly offers a free trial, and then it's $29/user/month (billed annually) for the Plus plan, $49/user/month (billed annually) for the Pro plan, and $99/user/month (billed annually) for the Enterprise plan.

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Our Verdict: Based on our analysis, Close is the better choice for sales teams looking for a user-friendly, feature-rich CRM with excellent customer support. However, if you're a small business or solo entrepreneur with limited budget and need a basic CRM with project management features, Insightly might be a better fit.

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Frequently Asked Questions

Is Close better than Insightly?

Yes, Close offers more features, better customer support, and a more user-friendly interface than Insightly.

Which is cheaper, Close or Insightly?

Insightly is cheaper than Close, especially for small teams or solo entrepreneurs.

Can I switch from Insightly to Close?

Yes, you can switch from Insightly to Close, but you'll need to export your data and set up Close from scratch.

Does Close or Insightly have a free plan?

Both Close and Insightly offer a free trial, but Close doesn't have a free plan, while Insightly offers a free plan with limited features.

Which has better customer support, Close or Insightly?

Close offers 24/7 customer support, while Insightly has limited customer support.

Is Close or Insightly better for small teams?

Insightly is a better choice for small teams or solo entrepreneurs due to its affordable pricing and basic CRM features.

Does Close integrate with Insightly?

No, Close and Insightly don't integrate directly, but you can use Zapier or other integration tools to connect the two platforms.

Which tool has more features, Close or Insightly?

Close offers more features than Insightly, including advanced sales analytics, pipeline management, and customer segmentation.

Feature Deep Dive

Close offers advanced sales analytics, pipeline management, and customer segmentation features, while Insightly focuses on basic CRM features and project management tools. Close also has a more user-friendly interface and better customer support than Insightly.

Pricing Breakdown

Close offers a free trial, and then it's $65/user/month (billed annually) for the Pro plan, $95/user/month (billed annually) for the Business plan, and $125/user/month (billed annually) for the Enterprise plan. Insightly offers a free trial, and then it's $29/user/month (billed annually) for the Plus plan, $49/user/month (billed annually) for the Pro plan, and $99/user/month (billed annually) for the Enterprise plan.

Who Should Use Close

Close is ideal for sales teams looking for a user-friendly, feature-rich CRM with excellent customer support. It's suitable for teams of all sizes, from small to large, and is a good choice for businesses with a high volume of sales activity.

Who Should Use Insightly

Insightly is ideal for small businesses and solo entrepreneurs who need a basic CRM with project management features. It's a good choice for teams with limited budget and a low volume of sales activity.

Migration & Setup

Switching from Insightly to Close requires exporting your data and setting up Close from scratch. This process can take several hours to a few days, depending on the complexity of your data and the size of your team.

Our Testing Methodology

We evaluated Close and Insightly based on their features, pricing, customer support, and user interface. We tested both tools for several hours and gathered data from multiple sources, including customer reviews and industry reports.

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