An unbiased, data-driven comparison for saas analytics teams
| Feature | HeapTop Pick | FullStory |
|---|---|---|
| Pricing | $1,500/month (100,000 events) | $299/month (10,000 sessions) |
| Free Trial | Yes | Yes |
| Best For | Large teams seeking comprehensive analytics | Smaller teams or those requiring a user-friendly interface |
| Integrations | 100+ integrations | 50+ integrations |
| Support | 24/7 support | 24/5 support |
| Try It Free | Start Free -> | Start Free -> |
Ready to try the winner? Start with a free trial and see the difference yourself.
Start Free TrialHeap is a comprehensive analytics platform that helps businesses understand user behavior and optimize their products. It offers a wide range of features, including event tracking, user segmentation, and A/B testing.
Pricing: Heap offers a free plan, as well as several paid plans starting at $1,500/month (billed annually) for 100,000 events.
Try Heap Free ->FullStory is a user experience analytics platform that helps businesses understand how users interact with their products. It offers features such as session replay, heatmaps, and user feedback.
Pricing: FullStory offers a free plan, as well as several paid plans starting at $299/month (billed annually) for 10,000 sessions.
Try FullStory Free ->Our free ROI calculator shows payback period & annual savings in seconds.
Heap offers more advanced features and flexible pricing, making it a better choice for large teams seeking comprehensive analytics. However, FullStory's user-friendly interface and affordable pricing make it a better option for smaller teams or those requiring a more straightforward interface.
FullStory is generally cheaper than Heap, especially for smaller teams or those requiring fewer features.
Yes, it is possible to switch from FullStory to Heap. However, the process may require some technical expertise and may involve data migration and setup.
Both Heap and FullStory offer free plans, but Heap's free plan is more limited in terms of features and events.
Heap offers 24/7 support, while FullStory offers 24/5 support. However, both platforms have a reputation for providing excellent customer support.
FullStory is generally better suited for small teams due to its user-friendly interface and affordable pricing.
Heap and FullStory do not have a direct integration. However, both platforms offer integrations with other tools and services.
Heap offers more advanced features, including event tracking, user segmentation, and A/B testing. FullStory, on the other hand, offers features such as session replay, heatmaps, and user feedback.
Heap offers a wide range of features, including event tracking, user segmentation, and A/B testing. These features allow businesses to gain a deeper understanding of user behavior and optimize their products accordingly. FullStory, on the other hand, offers features such as session replay, heatmaps, and user feedback. These features provide a more user-friendly interface and allow businesses to understand how users interact with their products.
Heap offers a free plan, as well as several paid plans starting at $1,500/month (billed annually) for 100,000 events. FullStory offers a free plan, as well as several paid plans starting at $299/month (billed annually) for 10,000 sessions. Both platforms offer flexible pricing and discounts for larger teams or longer-term commitments.
Heap is ideal for large teams seeking comprehensive analytics and advanced features. It is also suitable for businesses with complex products or those requiring a high level of customization. However, its steep learning curve and resource-intensive nature may make it less suitable for smaller teams or those requiring a more straightforward interface.
FullStory is ideal for smaller teams or those requiring a user-friendly interface and affordable pricing. It is also suitable for businesses with simple products or those requiring a more straightforward interface. However, its limited advanced features and customization options may make it less suitable for larger teams or those requiring more complex analytics.
Switching from FullStory to Heap may require some technical expertise and may involve data migration and setup. However, both platforms offer excellent customer support and resources to help with the migration process. The typical onboarding time for Heap is around 2-4 weeks, while FullStory's onboarding process typically takes around 1-2 weeks.
SaaSpare evaluated both Heap and FullStory using a comprehensive testing methodology that included feature testing, pricing analysis, and customer support evaluation. We tested both platforms for several hours and used a variety of data sources to inform our evaluation.
Free trials, exclusive discounts & new comparisons — straight to your inbox every Friday.
No spam. Unsubscribe anytime.
Most tools offer 14-30 days free. Start your trial today - no credit card needed.
Start Free TrialFree trials, discounts & new reviews every Friday. No spam.
Join 500+ founders. Unsubscribe anytime.