Customer SupportUpdated 2026-05-09By Smith Elly

Zendesk Free Trial 2026: How to Get Full Access

Quick Answer

Zendesk offers: 14-day free trial of Suite Professional. You may need a credit card to start the trial. Set a calendar reminder before it ends.

How to Start Your Zendesk Free Trial

  1. Go to Zendesk's official website and click "Start free trial" or "Try for free"
  2. Enter your work email address (use your company email for business plans)
  3. Enter a credit card to start the trial
  4. Complete the onboarding checklist to activate all trial features
  5. Set a calendar reminder 3 days before the trial ends to make your decision

What's Included in the Zendesk Trial

The free trial gives you access to Zendesk's full paid plan features:

How to Get the Most from Your Trial

After Your Trial: Pricing

PlanPrice
Suite Team$55/agent/month (annual)
Suite Growth$89/agent/month (annual)
Suite Professional$115/agent/month (annual)
Suite EnterpriseCustom pricing

Frequently Asked Questions

Does Zendesk have a free trial?

14-day free trial of Suite Professional

Do you need a credit card for Zendesk free trial?

Check the Zendesk signup page — requirements can change.

How long is the Zendesk free trial?

14-day free trial of Suite Professional. After the trial, you choose a paid plan or downgrade.

What happens after the Zendesk free trial ends?

You'll be prompted to choose a paid plan. If you don't upgrade, you'll lose access to premium features.

Compare before you commit

Before starting your trial, see how Zendesk compares to 6 alternatives.

See Alternatives