TL;DR Quick Answer
It's a tie, both score 8.5/10 in our editorial scoring. Choose Zendesk for teams already invested in its ecosystem. Choose Hubspot Service Hub for teams already invested in its ecosystem. Both offer risk-free trials.
ZendeskSoftware · from From $0/mo
Zendesk, B2B SaaS tool. Best suited for teams that need zendesk, b2b saas tool.
Hubspot Service HubSoftware · from From $0/mo
Hubspot Service Hub, B2B SaaS tool. Best suited for teams that need hubspot service hub, b2b saas tool.
Verdict at a Glance
Both tools solve real problems in the Software category. Zendesk (From $0/mo) is designed for Zendesk, B2B SaaS tool. Hubspot Service Hub (From $0/mo) is built for Hubspot Service Hub, B2B SaaS tool.
For most teams, Zendesk is the better starting point, both offer risk-free trials so you can verify this yourself before committing.
Pricing Comparison
| Plan | Zendesk | Hubspot Service Hub |
| Starting price | From $0/mo | From $0/mo |
| Free plan / trial | Trial available | Trial available |
Feature Comparison
| Feature | Zendesk | Hubspot Service Hub |
| Category | Software | Software |
| Starting price | From $0/mo | From $0/mo |
| Free tier | Trial available | Trial available |
| Overall score | 8.5/10 | 8.5/10 |
Our Final Verdict
Zendesk is our recommendation for most users. Here is why:
- Choose Zendesk if your priority is Zendesk, B2B SaaS tool. Starting at From $0/mo, with Trial available.
- Choose Hubspot Service Hub if you need Hubspot Service Hub, B2B SaaS tool. Starting at From $0/mo, with Trial available.
Frequently Asked Questions
Is Zendesk better than Hubspot Service Hub?
It is close, Zendesk scores 8.5/10 vs Hubspot Service Hub's 8.5/10 in our editorial scoring. Zendesk is better for teams already invested in its ecosystem. Hubspot Service Hub is the better choice if teams already invested in its ecosystem.
How much does Zendesk cost vs Hubspot Service Hub?
Zendesk starts at From $0/mo. Hubspot Service Hub starts at From $0/mo. Both offer trial periods: Zendesk (Trial available), Hubspot Service Hub (Trial available).
Can I try Zendesk and Hubspot Service Hub for free?
Zendesk: Trial available. Hubspot Service Hub: Trial available. We recommend trialling both before committing.
What is Zendesk best for?
Zendesk is best for Zendesk, B2B SaaS tool. It's particularly strong for teams in the Software category.