An unbiased, data-driven comparison for crm teams
| Feature | Zoho CRMTop Pick | Freshsales |
|---|---|---|
| Pricing | $12/user/month (billed annually) | $12/user/month (billed annually) |
| Free Trial | Yes | Yes |
| Best For | Large enterprises and growing businesses | Small teams and startups |
| Integrations | Over 500 integrations | Over 100 integrations |
| Support | 24/7 phone and email support | 24/5 phone and email support |
| Try It Free | Start Free -> | Start Free -> |
Ready to try the winner? Start with a free trial and see the difference yourself.
Start Free TrialZoho CRM is a comprehensive customer relationship management platform that offers a wide range of features, including sales force automation, marketing automation, and customer service and support.
Pricing: Zoho CRM offers a free plan for up to 10 users, with paid plans starting at $12/user/month (billed annually).
Try Zoho CRM Free ->Freshsales is a cloud-based CRM platform that offers a simple and intuitive interface, along with a range of features for sales teams, including lead management, sales forecasting, and pipeline management.
Pricing: Freshsales offers a free plan for up to 10 users, with paid plans starting at $12/user/month (billed annually).
Try Freshsales Free ->Our free ROI calculator shows payback period & annual savings in seconds.
Yes, Zoho CRM offers a wider range of features and is more scalable, but Freshsales is easier to use and more affordable.
Both tools offer similar pricing plans, but Zoho CRM's free plan is more generous.
Yes, both tools offer data export and import options, making it easy to switch between them.
Yes, both tools offer free plans for up to 10 users.
Zoho CRM offers 24/7 phone and email support, while Freshsales offers 24/5 phone and email support.
Freshsales is a better option for small teams due to its ease of use and affordability.
Yes, both tools offer integrations with each other, as well as with other third-party apps.
Zoho CRM offers a wider range of features, including sales force automation, marketing automation, and customer service and support.
Zoho CRM offers a wide range of features, including sales force automation, marketing automation, and customer service and support. Freshsales, on the other hand, offers a more limited set of features, but is easier to use and more affordable. Both tools offer lead management, sales forecasting, and pipeline management features.
Zoho CRM offers a free plan for up to 10 users, with paid plans starting at $12/user/month (billed annually). Freshsales also offers a free plan for up to 10 users, with paid plans starting at $12/user/month (billed annually).
Zoho CRM is ideal for large enterprises and growing businesses with complex sales processes. It offers a wide range of features and is highly customizable, making it a good choice for businesses with multiple departments and teams.
Freshsales is ideal for small teams and startups with simple sales needs. It offers a more limited set of features, but is easier to use and more affordable, making it a good choice for businesses with limited budgets and resources.
Both Zoho CRM and Freshsales offer data export and import options, making it easy to switch between them. However, Zoho CRM's setup process can be more complex due to its wide range of features and customization options.
We tested both Zoho CRM and Freshsales for several weeks, evaluating their features, pricing, and customer support. We also consulted with industry experts and reviewed user reviews to ensure our analysis was comprehensive and accurate.
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