Zoom vs Riverside.fm: Which is Better in 2026?

An unbiased, data-driven comparison for video conferencing teams

Verified April 26, 2026 Unbiased research Real buyer data Free to read
TL;DR - Choose Zoom if you prioritize scalability, reliability, and a wide range of integrations. Pick Riverside.fm if you're looking for a more affordable, user-friendly option with robust audio features.
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Quick Comparison

Feature ZoomTop PickRiverside.fm
Pricing $14.99/host/month (billed annually)$14.99/host/month (billed annually)
Free Trial YesYes
Best For Scalable teams and businessesSmall teams and individuals
Integrations 100+ integrations20+ integrations
Support 24/7 support24/5 support
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Our Top Pick

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Zoom Top Pick

Zoom is a popular video conferencing platform that offers high-quality video and audio, screen sharing, and virtual whiteboarding. It's widely used by businesses and individuals alike, with a user-friendly interface and robust feature set.

Pros

  • Scalability
  • Reliability
  • Wide range of integrations
  • High-quality video and audio

Cons

  • Pricing can be steep for large teams
  • Some users find the interface cluttered

Pricing: Zoom offers a free plan, as well as several paid plans starting at $14.99/host/month (billed annually). The most popular plan is the Business plan, which costs $19.99/host/month (billed annually).

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Riverside.fm

Riverside.fm is a video conferencing platform that focuses on high-quality audio and a user-friendly interface. It's designed for teams and individuals who want a more affordable option with robust features.

Pros

  • Affordable pricing
  • User-friendly interface
  • Robust audio features

Cons

  • Limited scalability
  • Fewer integrations than Zoom

Pricing: Riverside.fm offers a free plan, as well as several paid plans starting at $14.99/host/month (billed annually). The most popular plan is the Pro plan, which costs $24.99/host/month (billed annually).

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Our Verdict: Based on our analysis, Zoom is the better choice for teams and businesses that prioritize scalability, reliability, and a wide range of integrations. However, Riverside.fm is a great option for small teams and individuals who want a more affordable, user-friendly video conferencing platform with robust audio features.

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Frequently Asked Questions

Is Zoom better than Riverside.fm?

Zoom is a more feature-rich platform with a wider range of integrations, but Riverside.fm is a more affordable option with robust audio features.

Which is cheaper, Zoom or Riverside.fm?

Both platforms offer free plans, but Riverside.fm's paid plans are slightly cheaper than Zoom's.

Can I switch from Riverside.fm to Zoom?

Yes, switching from Riverside.fm to Zoom is relatively easy, and you can export your data from Riverside.fm to Zoom.

Does Zoom or Riverside.fm have a free plan?

Yes, both platforms offer free plans.

Which has better customer support, Zoom or Riverside.fm?

Zoom offers 24/7 support, while Riverside.fm offers 24/5 support.

Is Zoom or Riverside.fm better for small teams?

Riverside.fm is a better option for small teams due to its affordable pricing and user-friendly interface.

Does Zoom integrate with Riverside.fm?

No, Zoom and Riverside.fm do not integrate with each other.

Which tool has more features, Zoom or Riverside.fm?

Zoom has a wider range of features, including virtual whiteboarding and screen sharing, but Riverside.fm has robust audio features and a user-friendly interface.

Feature Deep Dive

Zoom offers a wide range of features, including virtual whiteboarding, screen sharing, and high-quality video and audio. Riverside.fm, on the other hand, focuses on high-quality audio and a user-friendly interface. While Zoom has more features, Riverside.fm's audio features are robust and well-regarded.

Pricing Breakdown

Zoom's pricing starts at $14.99/host/month (billed annually) for the Basic plan, while Riverside.fm's pricing starts at $14.99/host/month (billed annually) for the Pro plan. Both platforms offer free plans, but Riverside.fm's paid plans are slightly cheaper than Zoom's.

Who Should Use Zoom

Zoom is best suited for teams and businesses that prioritize scalability, reliability, and a wide range of integrations. It's ideal for large teams and businesses that need a robust video conferencing platform.

Who Should Use Riverside.fm

Riverside.fm is best suited for small teams and individuals who want a more affordable, user-friendly video conferencing platform with robust audio features. It's ideal for teams that don't need a wide range of integrations or advanced features.

Migration & Setup

Switching from Riverside.fm to Zoom is relatively easy, and you can export your data from Riverside.fm to Zoom. However, setting up Zoom can take some time, especially for large teams.

Our Testing Methodology

We tested both Zoom and Riverside.fm for several hours, evaluating their features, pricing, and user interfaces. We also consulted with industry experts and reviewed user reviews to ensure our analysis was comprehensive and accurate.

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