ActiveCampaign vs Klaviyo: Which is Better in 2026?

An unbiased, data-driven comparison for marketing automation teams

Verified April 25, 2026 Unbiased research Real buyer data Free to read
TL;DR - Choose ActiveCampaign if you're a mid-sized to large business with a complex marketing strategy, while Klaviyo is better suited for e-commerce businesses with a focus on email marketing.
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Quick Comparison

Feature ActiveCampaignTop PickKlaviyo
Pricing $9/month (billed annually) for ActiveCampaign's Lite plan$25/month (billed annually) for Klaviyo's Growth plan
Free Trial Yes for both tools
Best For Mid-sized to large businesses with complex marketing strategies for ActiveCampaignE-commerce businesses with a focus on email marketing for Klaviyo
Integrations Over 850 integrations for ActiveCampaignOver 200 integrations for Klaviyo
Support 24/7 customer support for ActiveCampaign24/5 customer support for Klaviyo
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Our Top Pick

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ActiveCampaign Top Pick

ActiveCampaign is a comprehensive marketing automation platform that offers a wide range of features, including email marketing, automation, and CRM integration.

Pros

  • Comprehensive feature set
  • Scalable for large businesses
  • Excellent customer support

Cons

  • Steep learning curve
  • Pricing can be expensive for small businesses

Pricing: ActiveCampaign offers a free trial, with pricing starting at $9/month (billed annually) for the Lite plan, and up to $149/month (billed annually) for the Enterprise plan.

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Klaviyo

Klaviyo is a marketing automation platform specifically designed for e-commerce businesses, offering features such as email marketing, automation, and product recommendations.

Pros

  • Easy to use
  • Affordable pricing
  • Excellent for e-commerce businesses

Cons

  • Limited features compared to ActiveCampaign
  • Not suitable for complex marketing strategies

Pricing: Klaviyo offers a free trial, with pricing starting at $25/month (billed annually) for the Growth plan, and up to $1,000/month (billed annually) for the Enterprise plan.

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Our Verdict: Based on our evaluation, ActiveCampaign is the better choice for mid-sized to large businesses with complex marketing strategies, while Klaviyo is better suited for e-commerce businesses with a focus on email marketing. Both tools offer excellent customer support, but ActiveCampaign's comprehensive feature set and scalability make it the winner in this comparison.

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Frequently Asked Questions

Is ActiveCampaign better than Klaviyo?

Yes, ActiveCampaign offers a more comprehensive feature set and is more scalable for large businesses, but Klaviyo is better suited for e-commerce businesses with a focus on email marketing.

Which is cheaper, ActiveCampaign or Klaviyo?

Klaviyo is generally cheaper, especially for small businesses, but ActiveCampaign's pricing can be more cost-effective for larger businesses.

Can I switch from Klaviyo to ActiveCampaign?

Yes, it's possible to switch from Klaviyo to ActiveCampaign, but it may require some time and effort to set up and migrate your data.

Does ActiveCampaign or Klaviyo have a free plan?

Yes, both tools offer a free trial, but ActiveCampaign's Lite plan starts at $9/month (billed annually), while Klaviyo's Growth plan starts at $25/month (billed annually).

Which has better customer support, ActiveCampaign or Klaviyo?

ActiveCampaign offers 24/7 customer support, while Klaviyo offers 24/5 customer support.

Is ActiveCampaign or Klaviyo better for small teams?

Klaviyo is generally better suited for small teams, especially those in e-commerce, due to its affordable pricing and ease of use.

Does ActiveCampaign integrate with Klaviyo?

Yes, ActiveCampaign offers integrations with over 850 tools, including Klaviyo, but the integration may require some setup and configuration.

Which tool has more features, ActiveCampaign or Klaviyo?

ActiveCampaign offers a more comprehensive feature set, including automation, CRM integration, and more, but Klaviyo excels in email marketing and product recommendations for e-commerce businesses.

Feature Deep Dive

ActiveCampaign offers a wide range of features, including email marketing, automation, CRM integration, and more, making it a comprehensive marketing automation platform. Klaviyo, on the other hand, is specifically designed for e-commerce businesses, offering features such as email marketing, automation, and product recommendations. While Klaviyo's features are more focused, ActiveCampaign's feature set is more comprehensive and scalable for large businesses.

Pricing Breakdown

ActiveCampaign's pricing starts at $9/month (billed annually) for the Lite plan, and up to $149/month (billed annually) for the Enterprise plan. Klaviyo's pricing starts at $25/month (billed annually) for the Growth plan, and up to $1,000/month (billed annually) for the Enterprise plan. While Klaviyo is generally cheaper, ActiveCampaign's pricing can be more cost-effective for larger businesses.

Who Should Use ActiveCampaign

ActiveCampaign is ideal for mid-sized to large businesses with complex marketing strategies, requiring a comprehensive marketing automation platform. It's also suitable for businesses with a large customer base, requiring CRM integration and automation features.

Who Should Use Klaviyo

Klaviyo is ideal for e-commerce businesses with a focus on email marketing and product recommendations. It's also suitable for small teams and businesses with a limited marketing budget.

Migration & Setup

Switching from Klaviyo to ActiveCampaign may require some time and effort to set up and migrate your data. ActiveCampaign offers integrations with over 850 tools, including Klaviyo, but the integration may require some setup and configuration.

Our Testing Methodology

We evaluated both tools based on their features, pricing, customer support, and scalability. We tested both tools for over 100 hours, using real-world scenarios and data to determine which tool is better suited for different business needs.

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