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Quick answer (July 2026): Independent verdict on Does EngageBay Have a Free Plan in 2026?, updated July 2026. Real pricing pulled from vendor pages, honest pros and cons, and no paid placements.
Yes — EngageBay offers a permanent free plan with CRM, email marketing, live chat, and help desk. The catch: 250 contacts and 1,000 emails per month. Here's exactly when that cap breaks your workflow.
250 contacts, CRM + email + live chat + help desk. The most complete free CRM stack for small teams in 2026.
Get EngageBay Free →Affiliate link — SaaSpare earns a commission if you upgrade. Free plan costs nothing.
EngageBay's free tier is not a 14-day trial — it's a permanent free plan with a hard contact cap. Here's what's in and what's out:
| Feature | Free Plan | Basic ($11.99/user/mo annual) |
|---|---|---|
| Contacts | 250 max | 500 |
| Branded emails/month | 1,000 | 3,000 |
| Users | 1 | Unlimited |
| CRM (deals, pipeline) | ✓ Yes | ✓ Yes |
| Email marketing broadcasts | ✓ Yes | ✓ Yes |
| Live chat widget | ✓ Yes | ✓ Yes |
| Help desk / ticketing | ✓ Yes | ✓ Yes |
| Email automation sequences | ✗ No | ✓ Yes |
| Landing pages | ✗ No | ✓ Yes |
| EngageBay branding on emails | Present | Removed |
| Custom domain (email) | ✗ No | ✓ Yes |
| Push notifications | ✗ No | ✓ Yes |
| Tag & segment contacts | ✓ Basic | ✓ Full |
For solopreneurs, freelancers, and pre-revenue startups: yes, it's genuinely usable. The all-in-one stack (CRM + email + chat + support) in a single free tier is rare. Comparable tools like HubSpot free or Zoho free are either feature-limited or require switching between products.
For pure CRM-only use cases under 250 contacts, Bigin by Zoho CRM and HubSpot free both offer higher contact limits with no email cap. But if you want the full marketing + sales + support stack for free, EngageBay wins by default.
| Plan | Price (annual) | Contacts | Emails/mo | Automations |
|---|---|---|---|---|
| Free Start here | $0 forever | 250 | 1,000 | No |
| Basic | $11.99/user/mo | 500 | 3,000 | Yes |
| Growth | $42.49/user/mo | 5,000 | 25,000 | Yes (advanced) |
| Pro | $84.99/user/mo | Unlimited | Unlimited | Yes (full) |
Prices shown are annual billing. Monthly billing is ~20% higher. Verify current pricing at EngageBay's website — prices change and SaaSpare tracks updates.
| Tool | Contact limit | Email marketing | Live chat | Help desk | Automations |
|---|---|---|---|---|---|
| EngageBay Free All-in-one | 250 | 1,000/mo | ✓ | ✓ | ✗ |
| HubSpot Free | Unlimited (contacts) | 2,000/mo | ✓ | ✓ | ✗ |
| Zoho CRM Free | 3 users / unlimited contacts | ✗ | ✗ | ✗ | ✗ |
| Brevo Free | Unlimited contacts | 300/day | ✓ | ✗ | ✗ |
No credit card. Full CRM + email + live chat + help desk from $0. Basic plan from $11.99/user/mo (annual) when you need automation or more contacts.
Start EngageBay Free →Affiliate link — SaaSpare earns 30% recurring commission on paid upgrades. Your free plan is always free.
Yes. EngageBay has a permanent free plan — not a trial — with 250 contacts, 1,000 branded emails/month, 1 user, CRM, email marketing, live chat, and help desk. No credit card required.
250 contacts maximum, 1,000 emails per month, 1 user only, EngageBay branding on outbound emails, no email automation sequences, no landing page builder, no custom sending domain, no push notifications. The contact cap is the first limit most users hit.
Yes — EngageBay's free plan is a permanent tier, not a time-limited trial. You stay on free indefinitely as long as you stay within the limits. You only need to upgrade when you exceed 250 contacts or need features like automation.
Upgrade when you approach 200 contacts (leave buffer before hitting the cap), when you need automated drip sequences, when you need a second user, or when EngageBay branding on emails becomes a problem for your brand. Basic at $11.99/user/mo (annual) covers most early-stage teams.
HubSpot free has no contact limit but caps email sends at 2,000/month and gives you CRM + basic email + live chat + help desk separately. EngageBay free caps at 250 contacts but integrates everything more tightly. For teams with existing lists above 250, HubSpot free is better. For teams building from zero wanting all-in-one, EngageBay free has the edge.