The One-Paragraph Verdict
EngageBay is the most affordable all-in-one CRM + marketing + help desk platform for teams under 25 people. Its free tier supports up to 250 contacts with no time limit. Paid plans start around $13/user/month (annual) — roughly 70–85% cheaper than equivalent HubSpot tiers. The trade-off: fewer native integrations, a smaller ecosystem, and some enterprise features that HubSpot handles better. If you're a bootstrapped or early-stage team that needs CRM, email campaigns, and support ticketing without three separate tool subscriptions, EngageBay is worth a serious look.
EngageBay All-in-One Plans & Pricing
All prices per user/month. Annual billing shown — monthly billing is ~20% more. Prices verified July 2026; confirm current rates at engagebay.com.
| Feature | Free | Basic | Growth ★ | Pro |
|---|---|---|---|---|
| Price (annual) | $0/user/mo | ~$13/user/mo | ~$45/user/mo | ~$100/user/mo |
| Price (monthly) | $0 | ~$15/user | ~$50/user | ~$120/user |
| Contact limit | 250 | 1,000 | 25,000 | Unlimited |
| Emails/month | 1,000 | 3,000 | Unlimited | Unlimited |
| CRM (contacts, deals, tasks) | ✓ | ✓ | ✓ | ✓ |
| Email marketing | Basic | ✓ | ✓ | ✓ |
| Marketing automation | — | — | ✓ | ✓ |
| Landing pages | 1 | 5 | Unlimited | Unlimited |
| Pop-ups & forms | Limited | ✓ | ✓ | ✓ |
| Help desk & ticketing | — | ✓ | ✓ | ✓ |
| Live chat | — | ✓ | ✓ | ✓ |
| Web analytics | — | — | ✓ | ✓ |
| A/B testing | — | — | Limited | ✓ |
| Phone support | — | — | — | ✓ |
★ Growth is the recommended tier for most small businesses. Verify exact pricing at engagebay.com.
EngageBay vs HubSpot: Cost Reality Check
For a 5-person team needing CRM + email marketing + help desk.
| Factor | EngageBay Growth | HubSpot Starter Suite |
|---|---|---|
| Monthly cost (5 users, annual) | ~$225/mo | ~$400/mo |
| Annual cost (5 users) | ~$2,700/yr | ~$4,800/yr |
| Free plan | Yes (250 contacts) | Yes (limited features) |
| Marketing automation | Included (Growth) | Starter (basic only) |
| Help desk / ticketing | Included (Basic+) | Included (Starter) |
| Integrations ecosystem | Good (200+) | Excellent (1,000+) |
| Advanced reporting | Pro only | Professional ($800+/mo) |
| Community & resources | Growing | Excellent (HubSpot Academy) |
| Best for | SMBs, bootstrapped teams | Mid-market, scaling fast |
Bottom line: EngageBay saves ~$2,100/year for a 5-person team vs HubSpot Starter. If you're under 25 employees and don't need deep Salesforce-level integrations or advanced enterprise reporting, EngageBay Growth likely covers everything you need at 40–50% the cost.
Which EngageBay Plan Is Right for You?
Frequently Asked Questions
How much does EngageBay cost?
EngageBay All-in-One starts at $0 (Free, 250 contacts). Paid plans run approximately $13/user/month (Basic), $45/user/month (Growth), and $100/user/month (Pro) on annual billing. Monthly billing adds ~20%. All prices are per user — verify current rates at engagebay.com as they can change.
Does EngageBay have a free plan?
Yes. The free plan supports up to 250 contacts with basic CRM, 1 landing page, and limited email sends. It is permanent — not a trial — but the 250-contact ceiling is very restrictive for any team doing active outreach.
Is EngageBay cheaper than HubSpot?
Yes — typically 70–85% cheaper for equivalent functionality. A 5-person team on EngageBay Growth pays roughly $2,700/year vs. $4,800+/year for HubSpot Starter Suite. The trade-off is fewer integrations and less enterprise polish.
What does EngageBay All-in-One include?
EngageBay bundles three products: Marketing (email campaigns, automation, landing pages, forms), CRM (contacts, deals, pipelines, tasks), and Service Bay (help desk, ticketing, live chat). Paid plans include all three in one subscription.
Can I upgrade or downgrade EngageBay plans?
Yes. EngageBay allows plan changes at any time. Upgrades are prorated. Downgrades typically apply at the next billing cycle. Annual plans may have refund restrictions — check with EngageBay support before committing.
Start Free — No Credit Card Needed
EngageBay's free plan covers 250 contacts with real CRM and email features. Best way to decide if it fits your team before paying anything.
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