An unbiased, data-driven comparison for saas analytics teams
| Feature | FullStoryTop Pick | Hotjar |
|---|---|---|
| Pricing | $79/user/month (billed annually) for FullStory | $39/month (billed annually) for Hotjar |
| Free Trial | Yes for FullStory | Yes for Hotjar |
| Best For | Advanced session replay and user feedback for FullStory | Basic heatmaps and form analytics for Hotjar |
| Integrations | 100+ integrations for FullStory | 50+ integrations for Hotjar |
| Support | 24/7 support for FullStory | 24/5 support for Hotjar |
| Try It Free | Start Free -> | Start Free -> |
Ready to try the winner? Start with a free trial and see the difference yourself.
Start Free TrialFullStory is a comprehensive digital experience analytics platform that provides session replay, user feedback, and product analytics to help businesses understand their customers' behavior and improve their user experience.
Pricing: FullStory offers a free trial, and then it's $79/user/month (billed annually) for the Standard plan, $149/user/month (billed annually) for the Pro plan, and $249/user/month (billed annually) for the Enterprise plan.
Try FullStory Free ->Hotjar is a popular analytics tool that provides heatmaps, form analytics, and user feedback to help businesses understand their customers' behavior and improve their user experience.
Pricing: Hotjar offers a free plan, and then it's $39/month (billed annually) for the Basic plan, $69/month (billed annually) for the Standard plan, and $129/month (billed annually) for the Business plan.
Try Hotjar Free ->Our free ROI calculator shows payback period & annual savings in seconds.
Yes, FullStory offers more advanced features and a more comprehensive analytics platform than Hotjar.
Hotjar is cheaper than FullStory, especially for small teams.
Yes, FullStory offers a free trial and a seamless onboarding process to help you switch from Hotjar.
Both FullStory and Hotjar offer free trials, but Hotjar also has a free plan available.
FullStory offers 24/7 support, while Hotjar offers 24/5 support.
Hotjar is a better choice for small teams due to its lower pricing and easier-to-use interface.
Yes, FullStory integrates with Hotjar, allowing you to combine the two tools for a more comprehensive analytics platform.
FullStory has more features than Hotjar, including advanced session replay and user feedback features.
FullStory's advanced session replay feature allows you to record and replay user sessions, providing a detailed understanding of how users interact with your website or application. Hotjar's heatmap feature, on the other hand, provides a visual representation of how users interact with your website, highlighting areas of high engagement and drop-off. Additionally, FullStory's user feedback feature allows you to collect feedback from users, while Hotjar's form analytics feature provides insights into how users interact with forms on your website.
FullStory's pricing starts at $79/user/month (billed annually) for the Standard plan, while Hotjar's pricing starts at $39/month (billed annually) for the Basic plan. FullStory's Pro plan costs $149/user/month (billed annually), while Hotjar's Standard plan costs $69/month (billed annually). FullStory's Enterprise plan costs $249/user/month (billed annually), while Hotjar's Business plan costs $129/month (billed annually).
FullStory is best suited for businesses that need advanced session replay and user feedback features, such as e-commerce companies, software as a service (SaaS) providers, and financial institutions. FullStory is also a good choice for businesses with large teams and complex analytics needs.
Hotjar is best suited for businesses that need basic heatmaps and form analytics, such as small e-commerce companies, blogs, and websites with simple analytics needs. Hotjar is also a good choice for businesses with limited budgets and simple analytics needs.
FullStory offers a seamless onboarding process, allowing you to easily switch from Hotjar. FullStory also provides a free trial, allowing you to test the tool before committing to a paid plan. Hotjar's onboarding process is also relatively easy, but it may take some time to set up and configure the tool.
SaaSpare evaluated FullStory and Hotjar based on their features, pricing, and customer support. We tested both tools for several hours, using real-world scenarios and data sources to evaluate their performance and usability.
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