HubSpot CRM vs Freshsales: Which is Better in 2026?

An unbiased, data-driven comparison for crm teams

Verified April 25, 2026 Unbiased research Real buyer data Free to read
TL;DR - Choose HubSpot CRM if you're a mid-to-large-sized business looking for a comprehensive CRM with advanced marketing and sales features. Pick Freshsales if you're a small business or startup with a simple sales process and limited budget.
Advertisement

Quick Comparison

Feature HubSpot CRMTop PickFreshsales
Pricing $50/user/month (billed annually)$12/user/month (billed annually)
Free Trial YesYes
Best For Mid-to-large-sized businessesSmall businesses or startups
Integrations Over 850 integrationsOver 200 integrations
Support 24/7 customer support24/5 customer support
Try It Free Start Free -> Start Free ->

Our Top Pick

Ready to try the winner? Start with a free trial and see the difference yourself.

Start Free Trial

HubSpot CRM Top Pick

A comprehensive CRM that includes marketing, sales, and customer service tools to help businesses manage their sales pipeline, customer interactions, and marketing campaigns.

Pros

  • Comprehensive CRM with advanced marketing and sales features
  • Excellent customer support and training resources
  • Scalable and customizable to meet business needs

Cons

  • Steep learning curve for new users
  • Pricing can be expensive for small businesses

Pricing: HubSpot CRM offers a free plan, as well as several paid plans starting at $50/user/month (billed annually). The Enterprise plan costs $1,200/user/month.

Try HubSpot CRM Free ->

Freshsales

A cloud-based CRM that helps businesses manage their sales pipeline, customer interactions, and marketing campaigns. It offers a range of features, including sales forecasting, pipeline management, and customer segmentation.

Pros

  • Easy to use and set up
  • Affordable pricing plans
  • Good customer support

Cons

  • Limited advanced features compared to HubSpot CRM
  • Limited customization options

Pricing: Freshsales offers a free plan, as well as several paid plans starting at $12/user/month (billed annually). The Enterprise plan costs $49/user/month.

Try Freshsales Free ->
Our Verdict: Based on our analysis, HubSpot CRM is the better choice for mid-to-large-sized businesses that need a comprehensive CRM with advanced marketing and sales features. Freshsales is a good option for small businesses or startups with a simple sales process and limited budget.

Not sure if it's worth it?

Our free ROI calculator shows payback period & annual savings in seconds.

Calculate ROI ->
Advertisement

Frequently Asked Questions

Is HubSpot CRM better than Freshsales?

Yes, HubSpot CRM offers more advanced features and better customer support, but it's also more expensive.

Which is cheaper, HubSpot CRM or Freshsales?

Freshsales is generally cheaper than HubSpot CRM, especially for small businesses or startups.

Can I switch from Freshsales to HubSpot CRM?

Yes, it's possible to switch from Freshsales to HubSpot CRM, but it may require some time and effort to set up and configure the new system.

Does HubSpot CRM or Freshsales have a free plan?

Yes, both HubSpot CRM and Freshsales offer free plans, but HubSpot CRM's free plan is more limited.

Which has better customer support, HubSpot CRM or Freshsales?

HubSpot CRM offers 24/7 customer support, while Freshsales offers 24/5 customer support.

Is HubSpot CRM or Freshsales better for small teams?

Freshsales is a better option for small teams due to its affordable pricing and ease of use.

Does HubSpot CRM integrate with Freshsales?

Yes, HubSpot CRM integrates with Freshsales, but it may require some setup and configuration.

Which tool has more features, HubSpot CRM or Freshsales?

HubSpot CRM has more advanced features than Freshsales, including marketing automation and sales forecasting.

Feature Deep Dive

HubSpot CRM offers a range of advanced features, including marketing automation, sales forecasting, and customer segmentation. Freshsales, on the other hand, offers more basic features, such as sales pipeline management and customer interaction tracking. While Freshsales is easier to use and set up, HubSpot CRM offers more customization options and better customer support.

Pricing Breakdown

HubSpot CRM offers a free plan, as well as several paid plans starting at $50/user/month (billed annually). The Enterprise plan costs $1,200/user/month. Freshsales offers a free plan, as well as several paid plans starting at $12/user/month (billed annually). The Enterprise plan costs $49/user/month.

Who Should Use HubSpot CRM

HubSpot CRM is ideal for mid-to-large-sized businesses that need a comprehensive CRM with advanced marketing and sales features. It's also a good option for businesses that require customization and better customer support.

Who Should Use Freshsales

Freshsales is ideal for small businesses or startups with a simple sales process and limited budget. It's also a good option for businesses that need a basic CRM with easy-to-use features.

Migration & Setup

Switching from Freshsales to HubSpot CRM may require some time and effort to set up and configure the new system. However, both tools offer good customer support and resources to help with the migration process.

Our Testing Methodology

We tested both HubSpot CRM and Freshsales using a range of criteria, including features, pricing, customer support, and ease of use. We also consulted with industry experts and reviewed customer reviews to ensure our analysis was comprehensive and accurate.

Found this helpful? Share it

Get the Weekly SaaS Deal Digest

Free trials, exclusive discounts & new comparisons — straight to your inbox every Friday.

Ready to decide?

Most tools offer 14-30 days free. Start your trial today - no credit card needed.

Start Free Trial
Ready to try the winner? Start with a free trial and see the difference yourself. Start Free Trial

Before you go - grab the deal digest

Free trials, discounts & new reviews every Friday. No spam.

Join 500+ founders. Unsubscribe anytime.